Shipping & Return Policy

Shipping Policy

At Curator’s Choice, we are pleased to offer worldwide shipping to our global community. Please review our shipping guidelines below to understand how your order makes its way from our gallery to your home.

1. General Shipping Information

We ship to customers worldwide. Shipping costs and available options are calculated based on your order total and delivery location at checkout.

2. Processing Time

  • Standard Processing: Orders are typically processed within 3 business days (Monday–Friday).

  • Note: Processing excludes weekends and major holidays. During peak seasons or high-volume launches, this window may extend slightly; we will notify you via email if your order is delayed.

3. Shipping Rates

  • Free Shipping: We offer Free Shipping on all eligible orders worldwide. Eligibility is automatically applied at checkout based on destination and order requirements.

4. Estimated Delivery Timeline

  • Handling Time: 1–3 business days (Monday–Friday)

  • Transit Time: 10–13 business days (Monday–Friday)

  • Total Estimated Delivery: Approximately 11–16 business days from the date of purchase.

Please Note: Delivery timelines are estimates. While we strive for punctuality, transit times may be impacted by carrier delays, customs processing for international orders, or extreme weather.

5. Address Accuracy & Returned Packages

Please double-check your shipping address before finalizing your purchase. Curator’s Choice is not responsible for packages delivered to an incorrect address provided by the customer.

  • If a package is returned to our warehouse due to an incorrect address or failed delivery attempts, we will contact you to arrange a new shipment. Please note that additional shipping fees may apply for re-delivery.

6. Lost or Damaged Items

If your order arrives damaged or appears to be lost in transit, please contact us immediately:

  • Damaged Items: For fragile goods, please inspect your package upon arrival. If an item is damaged, email info@curatorchoice.com within 48 hours with a photo of the damage. We will prioritize a replacement at no additional cost to you.

  • Lost Packages: If your tracking hasn't updated for several days, email us so we can open an investigation with the carrier.

7. Tracking Your Order

Once your curated selection has been dispatched, you will receive a shipping confirmation email containing your tracking number. You can monitor your package’s journey directly through our website.

Contact Information

Opening Hours: Monday to Friday: 08:00 a.m. – 5:00 p.m. EST

Response Time: We aim to respond to your inquiries within 24 hours.

Contact: Contact us here

Email: info@curatorchoice.com